How will the discount be paid?
Network Tasman provides your discount to your electricity retailer who will credit the amount, in full. The discount should be clearly identified on your power account in the words (or similar) "Network Tasman Line Charge Discount".
How does Network Tasman determine my annual electricity consumption?
Your electricity retailer supplies Network Tasman with the consumption data (kWh usage) based on meter readings at your connection (ICP). This information is used as the basis for calculating your discount credit over the year.
I know I am eligible for a discount, but when will I receive it?
The Spring discount will appear as a credit on your power account sometime between late September and early October. The exact date will depend on when your account is scheduled for delivery from your retailers billing cycle.
Can I have a cheque instead of a credit on my power account?
No, the discount is a credit applied against the line charge component of your power account and it is not a cash distribution.
I am a landlord and currently have tenants on my property, but I haven't received the discount?
The discount will always be credited to the person who has their name on the power account as at the eligibility date for the particular connection concerned. Normally, this will be the tenant of the property if they are responsible for paying the monthly power bills.
If I have switched retailers during the year, will I still receive a discount?
Yes. It does not matter who your retailer is, or if you have changed retailers, because the discount comes from your local distributor Network Tasman. It must be passed on to you by your current retailer.
I have just recently sold my property in the Network Tasman area and have been staying with family until my new home is finished. I have been an NTL consumer for several years and will be again shortly. I moved out prior to the eligibility date, why do I not get a discount or a portion of the discount?
To meet the eligibility criteria, you must have an active, metered connection (ICP) to our network and be responsible for paying a line charge at the cut-off date. We suggest you make apportionment arrangements for discounts in your sale and purchase agreement, the same way you would for rates when you are selling your property. Discounts are determined on the basis of the existing billable connections (ICPs) at a point in time.