Looking after your service line

Published 31/10/2018

The 'service line' is the power line that runs from your property boundary into your house. Service lines are usually owned by the property owner, not the electricity network. Service lines may be overhead or underground. In some cases, particularly on rural properties, the service line may be attached to one or more privately-owned poles. It is a good idea to check your service line (and poles, if you have them) from time-to-time because lack of maintenance can lead to a loss of supply or a...

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Planned power outages – what you need to know

Published 04/10/2018

In order to carry out work safely on the electricity network we sometimes have to turn off the power. While no restrictions apply to the days of the week or times of the day that we can schedule an outage, we try to choose times that are the least disruptive to the majority of people or least disruptive to the most energy-reliant customer affected. If an outage will mostly affect residential customers, we try to schedule it on weekdays between 9:00am and 4:00pm. If it's mostly going to...

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Network Tasman’s Discount is on its way

Published 18/09/2018

Network Tasman's consumers will receive a discount credit on their September or October power bill. $6m of discounts to be provided to consumers Network Tasman will credit a total of $6m to consumers September or October power bills. Consumer ownership and a focus on cost efficiency has enabled Network Tasman to credit $165 million of discounts back to consumers in the region since the discount scheme's inception in 1994. Eligibility To be eligible for a Network Tasman discount a consumer must have an active...

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Network Tasman announces $6 million in line charge discounts

Published 17/09/2018

Consumer-owned local electricity distributor Network Tasman has announced $6 million of discounts will be credited onto its consumers' spring power bills. "Network Tasman is pleased to provide a spring discount to our customers," said Network Tasman CEO Oliver Kearney. He noted that the same overall discount rate is being applied as in 2017, while Network Tasman's residential line charges remain among the lowest in the country. The majority of the company's 40,000 connections will attract a discount that is based upon the amount of power used from 1...

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